Job Description

Job Description

Job Description

Position Summary

Reporting to the eCommerce Department Manager, the eCommerce Associate will be responsible for the day-to-day operations for marketplaces.

Key Responsibilities

• List products on multiple marketplaces, write product descriptions, create clothing specs, upload product photos; review, approve/revise product content for accuracy
• Conduct thorough keyword research and write SEO content
• Merchandise incoming products and plan accordingly
• Edit photos (remove backgrounds, photo retouch, etc.)
• Develop newsletters to engage users and promote products/brand
• Create content for social media and outreach to drive brand awareness
• Maintain healthy account health
• Research competitive listings and monitor our listings to ensure best exposure and maximum sales potential
• Provide customer service inquiries as needed
• Assist with shipping, packing and relabeling as needed
• Other duties as assigned

Knowledge, Skills and Abilities

• Minimum 1 years' experience of various eCommerce platforms, uploading listings, customer service
• Strong interest and eye for fashion
• The ability to multitask and troubleshoot
• Great attention to detail, follows-through, efficient, self-starter, highly organized, customer focused
• Experience with photo editing is a big plus
• Experience with social media is a big plus

Work Location

• On site

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