Quality Assurance Consultant Job at Ability Matters, Dublin, OH

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  • Ability Matters
  • Dublin, OH

Job Description

Join us in our mission to change lives!
Ability Matters is seeking a Compliance Coordinator who will play a vital role in our organization, performing both data analysis and providing direct support to individuals with disabilities. Your skills in technology and analytics will help us empower those we serve and your compassion will impact lives every day!
Key Responsibilities:

  • Conduct data analysis, utilizing software tools and AI applications to derive insights and facilitate decision-making.
  • Provide training on current and new software systems to staff, ensuring their proficiency and effective utilization.
  • Ensure interoperability and functionality between various computing systems, both Apple and non-Apple hardware.
  • Directly engage and provide services to individuals with disabilities on a regular basis. ( 3 days in office/ 2 days working with our consumers)
  • Communicate effectively with team members, stakeholders, and individuals served by the organization.
  • Import, manipulate, and analyze data for reporting purposes using spreadsheets, graphs, and report software.
  • Proficiently operate databases and employ data retrieval methodologies for analysis and reporting.
  • Assist in project management activities, aligning technological solutions with Ability Matters goals.
  • Demonstrate strong analytical and problem-solving skills, addressing technological challenges efficiently.
  • Exhibit excellent written and oral communication skills, translating technical information into user-friendly language.
  • Collaborate effectively in a team-oriented environment, contributing to a positive and inclusive workplace culture.
  • Interact with families and staff, delivering high-quality customer service and support.
Qualifications:

  • A preferred 4-year degree and a minimum of 2 years of relevant experience.
  • Proven experience in overseeing the implementation of software and hardware solutions.
  • Proficiency in importing, manipulating, and analyzing data for reporting purposes.
  • Strong understanding of database operations and data retrieval methodologies.
  • Project management skills, ensuring alignment with organizational objectives.
  • Excellent analytical and creative problem-solving abilities.
  • Exceptional written and oral communication skills.
  • Strong interpersonal skills, with an empathetic approach to serving individuals with disabilities.
  • Detail-oriented with the ability to prioritize tasks effectively.
  • Highly self-motivated with the ability to work both independently and collaboratively.
  • A customer service orientation with a focus on supporting staff and consumers.

Benefits:

  • Comprehensive benefits package including health insurance, retirement plan, and paid time off.
  • Opportunities for professional development and advancement within the organization.
  • Meaningful work that makes a positive impact on the lives of individuals with disabilities.
  • Supportive and inclusive work environment that values diversity and collaboration.

If you're ready to make an impact, come work with us! Apply today at:

Ability Matters is an EEO employer - M/F/Vets/Disabled Ability Matters

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