Desktop Support Analyst Job at Robert Half, South San Francisco, CA

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  • Robert Half
  • South San Francisco, CA

Job Description

Job Description

Job Description

We are offering a long term contract employment opportunity for a Desktop Support Analyst in South San Francisco, California. This role is within the biotech/pharma industry and will primarily involve providing technical support for hardware and software issues.

Responsibilities:
• Handle migration from Google Suite to M365, including email, SharePoint, and OneDrive
• Utilize Slack for messaging and communication tasks
• Troubleshoot access, permissions, and conference room issues
• Provide both hardware and software support to resolve connectivity issues
• Manage a largely MAC-based environment with the help of Jamf Pro
• Maintain a portion of Windows 11 systems
• Address technical concerns related to Apple devices and Mac OS
• Support the technical needs of a biotech/pharma environment.• Mastery of Apple Devices operation, troubleshooting, and maintenance
• Proficiency in handling and repairing Computer Hardware
• Extensive knowledge and experience in Windows 11 operating system
• Familiarity with Mac OS and its various functionalities
• Experience in managing and using Jamf Pro software

Job Tags

Contract work,

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