Virtual Scheduling Assistant (Remote) Job at Commerce Concierge, United States

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  • Commerce Concierge
  • United States

Job Description

Job Title: Virtual Scheduling Assistant (Remote)
Location: Remote
Employment Type: Full-Time

About the Role

We are seeking a detail-oriented and highly organized  Virtual Scheduling Assistant (Remote)to join our remote team. This role involves a combination of  customer service, administrative support, data entry, and scheduling , ensuring seamless operations for both internal teams and clients. The ideal candidate is proactive, dependable, and able to manage multiple responsibilities efficiently.

Key Responsibilities

Customer Service & Support

  • Serve as the primary point of contact for customers via phone, email, and chat. 
  • Assist with inquiries, troubleshooting, and issue resolution in a timely and professional manner. 
  • Maintain strong client relationships by delivering high-quality service.

Data Entry & Documentation

  • Accurately input, update, and maintain records in company databases and CRM systems. 
  • Review and verify information to ensure accuracy and data integrity. 
  • Organize digital files and documentation for efficient access and retrieval.

Scheduling & Coordination

  • Manage and maintain calendars, appointments, and meetings for clients and internal teams. 
  • Coordinate and confirm bookings, deadlines, and follow-ups as needed. 
  • Arrange travel accommodations, reservations, and itineraries when required.

Administrative & Assistant Duties

  • Provide administrative support, including report generation and email management. 
  • Conduct research and compile information for various projects. 
  • Assist with order processing, tracking logistics, and inventory coordination.

Benefits & Perks

  • Competitive salary 
  • Fully remote work flexibility 
  • Paid time off and holidays 
  • Professional development and training opportunities 
  • Supportive and collaborative work environment 
  • Opportunities for growth within the company

Qualifications & Requirements

  • Previous experience in customer service, administrative support, or data entry. 
  • Strong organizational and multitasking skills in a fast-paced environment. 
  • Excellent written and verbal communication skills. 
  • Proficiency in Microsoft Office Suite, Google Workspace, and CRM software. 
  • Strong attention to detail and problem-solving abilities. 
  • Ability to work independently while collaborating effectively with the team. 
  • Reliable internet connection and a dedicated workspace for remote work.

Job Tags

Remote job, Holiday work, Full time,

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