Job Description

Responsibilities:

• Monitoring access control within the venue, to help ensure unauthorized individuals do not enter areas not permitted.
• Performing ticket-scanning/verification and directing guests to the appropriate venue.
• Identifying and removing any potential hazards to staff, artists, or guests.
• Identifying and addressing altercations between guests in a calm and professional manner.
• Leading artists and guests through any emergency evacuation procedures and providing related assistance and guidance.
• Performing behavior checks to prevent the admission of prohibited persons.
• Performing ID checks to ensure that guests are eligible for alcoholic service (i.e., over 21).
• Responding to customer inquiries in a professional and courteous manner.
• Enforcing house rules regarding such things as photography, interior smoking, line-jumping, and other disruptive guest behavior.
• Safeguarding the building and property within the building from theft and damage.
• Assisting in the set-up of the venue prior to doors (e.g., setting up stanchions, furniture, barricade).
• Assisting in the takedown of the venue after doors (e.g., helping guests depart the venue, securing venue floor).

Qualifications:

• Calm and patient demeanor.
• High school diploma or GED.
• Ability to work nights and weekends.
• Flexible schedule.
• Customer service experience.
• Ability to read and write English fluently.
• Ability to lift or move up to 25 lbs.
• Tolerance for fast-paced, potentially loud and crowded environments.
• For most positions, tolerance for prolonged standing and/or being on your feet.
• Ability to work both indoors and outdoors.

Located in the heart of Downtown Woodstock, MadLife Stage & Studios offers 3 different sensory experiences for music and food lovers alike. Our full-service restaurant features a menu of in-house crafted specialties with a southern flair along with 16 drafts on tap, craft cocktails, and plenty of top shelf bourbon. Bordering Main Street, our extended patio exudes fresh air and relaxation while live music can be enjoyed 6 nights a week. Finally, MadLife offers a concert quality music venue that accommodates up to 284 music-loving patrons with performances by artists crossing a multitude of genres. MadLife also offers professional recording studios which include 2 large tracking rooms and a state-of-the-art post-production/mixing room.

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