Triage Technician - CMB Job at Eye Consultants of Atlanta, Atlanta, GA

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  • Eye Consultants of Atlanta
  • Atlanta, GA

Job Description

Job Description

Job

Triage Technician

Eeoc

Technician

Status

Non-Exempt

Department

Clinical

Position Overview: Triage Technician will be responsible for triaging incoming patient phone calls to determine necessity for medical appointments, prescription refills, and discussing test results. Also gathers all necessary and pertinent information regarding medical problems and symptoms to discuss with the physician. Ensures all necessary calls and messages are handled in an expedient manner. Will operate with compassion, excellent customer service, and efficiently to ensure patients are receiving quality care. Responsibilities:

Qualifications: Recent Telephone triage nursing experience required, preferably within a physician office setting Nursing experience within an outpatient physician office setting is a plus Excellent customer service skills required Demonstrate ability to set priorities. Good problem solving skills required.

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