About Our Job
With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver, DEN means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join DEN’s diverse, inclusive and talented workforce of more than 37,000 team members who are at the heart of what makes Denver, Denver.
What We Offer
The City and County of Denver offers a competitive salary commensurate with education and experience. The starting alary range for this position is $31.65 to $49.06 per hour. We also offer generous
benefits
for full-time employees which include but are not limited to:Competitive medical, dental and vision plans effective within 1 month of start date
Pension Plan (DERP) and Retirement Plan
Accrue 140 hours of PTO within first year + 11 paid holidays, 1 personal holiday and 1 volunteer day per year
Short-Term and Long-Term Disability
Development & Career Growth Opportunities
& so much more!!!
What You’ll Do
The Airport Operations team at Denver International Airport (DEN) has an opening for a Ramp Tower Controller. This position will work with a team of other Controllers and the Ramp Tower Manager (RTM) in the Ramp Control Tower to manage the day-to-day operations at Denver International Airport. In this position you will work on site in the Ramp Control Tower to control the movement of aircraft in the non-movement areas, manage aircraft deicing operations, and coordinate aircraft gate parking assignments. You will also assist with other activities such as Emergency Operations and Snow Removal.
Position responsibilities include:
Issues push, taxi, safety advisory and instructions to aircraft in the non-movement area via FCC licensed frequencies.
Instructs aircraft during low visibility conditions on point-to-point operations in the non-movement area using non-standard instructions around snow plows, snow melters and deicers.
Controls the movement of aircraft and serves as focal point for the safe, efficient and expeditious flow of aircraft ingress and egress within the confines of the non-movement area, based on FAA standards.
Assists the duty Ramp Tower Supervisor with managing, coordinating, and resolving airport emergencies, security problems, environmental issues, and other unusual events affecting airport operations.
Assists the duty Ramp Tower Supervisor by coordinating numerous operational, engineering, construction, maintenance, contractor, tenant, and other necessary activities in the non-movement area.
Identifies and coordinates corrective action for non-movement area abnormalities such as construction activities, aircraft conflicts, and aircraft emergencies.
Coordinates aircraft movements with the FAA Tower, airlines, deice companies, City agencies, or any other entity necessary to ensure the smooth operation of ramp tower functions.
Assists the duty Ramp Tower Supervisor in the coordination and execution of special movements on the airfield such as VIP visits, charter operations, air evacuations, prisoner flights, military operations, etc.
Assists the duty Ramp Tower Supervisor in the coordination and execution of snow removal activities on non-movement area taxiways, deice pads, and concourse gate areas.
Keeps current in changes to airfield layout and construction and aircraft management policies and procedures associated with the operations of the ramp tower.
Works with and operates specialized hardware and software including networked information display systems, video cameras, aircraft monitoring systems, gate management systems, and sophisticated radio and communications systems to safely coordinate, communicate, monitor, and control aircraft movement.
Collaborates with DEN departments and airlines to identify and resolve issues that arise during day-to-day operations.
Contributes to the Ramp Tower team through participation in team meetings, work on additional projects, and involvement in problem-solving on issues that impact the Ramp Tower and Airport Operations.
Assists the Incident Commander for all airport emergencies such as aircraft alerts, snow emergencies, severe weather, irregular operations (IROPS), and security breaches, as needed.
Proactively identifies hazardous conditions or situations on and around the non-movement area. Ensures timely reporting of hazards through the established identification and tracking systems. Provides guidance and suggestions for mitigation and assists in implementation of mitigation where appropriate.
Assists in the orientation of new incumbents to the classification and performs on the job training demonstrating the classification’s duties. Documents daily evaluations and communicates performance of the trainee to appropriate management.
Keeps current on all ongoing changes to federal, state and local laws, rules and regulations relating to the position, Airport Security Program and TSA security directives. Maintains proficiency by passing regularly scheduled examinations.
Serves as Controller-In-Charge (CIC) as required when a duty Ramp Tower Supervisor is not present in the Ramp Tower.
Performs other related duties as assigned.
Employees may be re-deployed to work in other capacities in their own agencies or in other City agencies to support core functions of the City during a City-wide emergency declared by the mayor.
What You’ll Bring
We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.
We are looking for a reliable, positive, energetic, team player who thrives in providing exceptional customer service and teamwork, who is an excellent communicator and problem solver, and can mutli-task and make decisions effectively in a fast paced, highly stressful environment. In addition, the ideal candidate will work to help us foster a positive culture and work environment and is comfortable using technology in their everyday work environment with experience similar to Air Traffic Control or Ramp Tower Control.
Our top candidates will also have some or all of the following:
Knowledge of FAA regulations, airport operations, and aircraft types
Knowledge of airport runways, taxiways, terminal, vehicle service roads, emergency response roads (airside and landside), tunnels/baggage areas, train system and access points, gates areas, hangars, and other facilities within the airport sufficient to be able to assist in the management of operations and emergency events.
Knowledge of safety and security practices sufficient to be able to coordinate and provide security.
Skill in the simultaneous use of networked information display systems, video cameras, aircraft monitoring systems, gate management systems, several radios, and other electronic devices sufficient to be able to provide and receive information from airport, FAA, airline, and other personnel to ensure the safe, efficient movement and parking of aircraft.
A reliable and dependable team member with excellent attendance and a positive outlook with a willingness to learn and provide exceptional service to our customers
Strong attention to detail with excellent time management and decision-making skills
Desire for continuous process improvement with the ability to take direction and work as part of a team to achieve a common goal
Required Minimum Qualifications
We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications:
Education: Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
Experience: Four (4) years of experience of the type and at the level of Aviation Operations Representative or equivalent in an aviation environment.
Licensures/Certification(s): Requires a valid Driver's License at the time of application. Licenses and certifications must be kept current as a condition of employment.
Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education.
FBI Background Check
FBI criminal background check is required for all positions at Denver International Airport (DEN). Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment. By position, a pre-employment physical/drug test may be required.
Shift Work, Snow Duties, and Emergency Incidents
This position does require shift work as DEN is a 24/7/365 operation (includes nights, weekends and holidays). Mandatory extended/additional shifts can be required. Additionally, this position is required to work mandatory snow duties, which vary and can include nights, weekends and holidays.
About DEN
Denver International Airport (
DEN
) is the third-busiest airport in the United States and one of the top ten busiest airports in the world, connecting our community globally through flight and business. DEN is the primary economic engine for the state of Colorado, generating more than $36.4 billion for the region annually and employing nearly 37,000 people. At DEN, we are committed to fostering a diverse, inclusive and equitable workplace. We celebrate individuality and uplift all races, ethnicities, gender identities, national origins, ages, abilities, religion, and LGBTQIA+ communities. We know that our diversity makes us stronger, and we strive to keep diversity, equity and inclusion at the center of all that we do.
Application Deadline
This position is expected to stay open until 10/21. Please submit your application as soon as possible and no later than 11:59pm on 10/20 to ensure consideration.
About Everything Else
Job Profile
CX3478 Ramp Tower ControllerTo view the full job profile including position specifications, physical demands, and probationary period, click
here
.Position Type
UnlimitedPosition Salary Range
$31.65 - $49.06Starting Pay
$31.65 to $40.35 per hour; Based on education and experienceAgency
Denver International AirportThe City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact
Jobs@Denvergov.org
with three business days’ notice.Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.
For information about right to work, click
here
for English orhere
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