Tour Guide #25-002 Job at Anne Arundel Workforce Development Corporation (AAWDC), Annapolis, MD

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  • Anne Arundel Workforce Development Corporation (AAWDC)
  • Annapolis, MD

Job Description

Job Description

Job Description

Description

This position is located in the Naval Academy Business Services Division (NABSD) Armel-Leftwich Visitor Center (ALVC), at the U.S. Naval Academy (USNA). The Guide functions as an ambassador for the USNA by giving guided walking tours of the public facilities and grounds.

Key Responsibilities

The incumbent reports to the Guide Supervisor, Scheduling Coordinator and Front Desk Information Center staff with guidance from the Manager of the ALVC and is responsible for the following: 

  1. Conducting public and group tours and welcoming domestic and international visitors into the USNA. 
  2. Providing accurate and interesting information on USNA history, midshipman life and the USNA Complex. 
  3. Maintaining a working knowledge of current events involving the USNA and the City of Annapolis. 
  4. Adapting tours to groups of different ages and cultures to provide interesting, informative and entertaining experiences. 
  5. Learning a variety of tours: Historical, educational, leadership, military reunion, Jewish Chapel, Navy Way Boot Camp and other specialty tours designed for pre-formed groups. 
  6. Attending staff meetings, training programs, certification seminars and familiarization tours as required by the ALVC. 
  7. Facilitates as needed when large groups are on the Yard, to include the Chapel and the Crypt of John Paul Jones during the spring educational tour season. 
  8. Performs other related duties as assigned.
Skills, Knowledge and Expertise

1. Incumbent must have at least 6 months experience leading groups and presenting tours in the English language. Experience in Historical, educational, leadership, military reunion, Jewish Chapel, Navy Way Boot Camp, and/or other specialty tours is preferred.

2. Incumbent must have the ability to maintain physical endurance for walking tours up to 2 hours in length, and the exposure to climatic elements.

3. Incumbent must have the ability to project voice, must have a memory for facts, dates and figures, and the ability to represent the USNA in a non-political and non-confrontational manner.

 

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