Job Description
Position Title: Shelter Veterinary Assistant
Hours: Full-time, includes week-end hours
Supervisor: Vice President of Veterinary Medicine
Classification: Non-exempt, Hourly
SUMMARY
The Shelter Veterinary Assistant is part of a team responsible for the daily medical care of shelter animals. The Shelter Veterinary Assistant plays a crucial role in supporting the Shelter Veterinarian(s), Director of Shelter Medicine, and in general, the shelter as a whole. This position has a wide range of responsibility and requires someone who is self-motivated, flexible, and enjoys a fast-paced environment.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
May be licensed by the state of Michigan, or considered a veterinary assistant as trained on the job by veterinarian(s) or experienced assistant(s)/technician(s). Must be an energetic and caring individual with excellent communication and customer relations skills, possess exceptional time management and organizational skills, be detail oriented, have the ability to multi-task, be able to thrive in a high stress, fast-paced environment, and remain calm under stress. Must be comfortable handling animals, including those with potentially zoonotic diseases, and a variety of species including, but not limited to, cats, dogs, small mammals, birds, reptiles, and wildlife.
DUTIES AND RESPONSIBILITIES
1. Provide assistance to the shelter veterinarian, including but not limited to, helping with sick-animal exams, the health check-in process (e.g., canine and feline health checks, vaccinations, routine blood testing, and microchipping), foster animal medical needs and routine foster animal medical care, and euthanasia.
2. Administer prescribed and preventative medications to shelter animals. Re-vaccinate shelter animals. Manage all medications in accordance with defined policies and procedures. Ensure medications are accurately filled, entered in our software, and posted on cage cards/labels.
3. Administer medical treatments to shelter animals.
4. As directed by the veterinarian, run bloodwork, fecal tests, radiographs, and other diagnostic tests. This may include setting up and evaluating in-house diagnostics such as urinalysis, fecal floats, ear cytologies, skin scrapes, and also preparing and submitting diagnostics to be sent to outside laboratories which may include packing samples and coordinating pick ups.
5. May be responsible for scheduling and coordinating appointments for shelter animals with outside specialists/hospitals for shelter animals.
6. Enter medical, hold, stage and asilomar data promptly and accurately into shelter software.
7. Assist with medical follow-up/review utilizing shelter software reports.
8. At times may be required to be a liaison for the shelter veterinary team, effectively communicating or relaying information between the shelter veterinarian/team and other organizational departments.
Adoption/FOH Liaison:
1. Be the liaison between the adoption desk and the shelter veterinarian regarding basic medical history questions or explanations.
2. Provide excellent customer service while talking with adopters about health or surgery related issues as directed by the veterinarian, and provide accurate instructions for animal care and medications.
3. Assist shelter veterinarian with risk assessment when known or possible disease outbreak is identified.
General
1. Maintain and update animal medical records using shelter software.
2. Work cooperatively with coworkers and volunteers to ensure a smooth flow of operations and to meet the highest standards of quality animal care.
3. Attend team and all-staff meetings. Read email on a daily basis during normal scheduled working hours, and respond as appropriate.
4. Keep informed of and abide by HSHV policies and procedures.
5. Overtime may occasionally be required.
6. Weekend responsibilities will require the ability to work independently, prioritize required tasks, and make rational and responsible decisions. May need to communicate with management from other departments or contact the on-call veterinarian.
7. Other duties as assigned.
PHYSICAL DEMANDS
While performing this job, you will be required to continually walk, stand, squat, twist, and kneel, reach and grab with your hands and arms, in addition to being able to lift and move animals, materials and equipment weighing 40 lbs. or more. This position requires the ability to communicate effectively and to use normal or aided vision and hearing. Work is subject to frequent interruptions. You will be exposed to kennel/shelter setting, mainly indoors, but sometimes outdoors. You will be exposed to various weather conditions when working outdoors. You will be exposed to disinfectant solutions while cleaning. You will be consistently exposed to animals and animal allergens, including animal hair, dander, saliva, fecal matter, urine, zoonotic diseases, fleas and other mites or bugs. You may also be subject to potential danger including parasites and infectious diseases, animal bites and scratches.
MENTAL DEMANDS
While performing this job, you will be regularly required to use written and oral communication skills; observe and interpret situations; analyze and solve problems; learn and apply new information and skills; perform repetitive work on multiple, concurrent tasks; fulfill intensive deadlines; and interact with staff, the public, volunteers and others encountered in the course of work. There will be exposure to animal death and animal cruelty in this position.
Please note: This job description reflects the assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Humane Society of Huron Valley is an at-will employer.
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