Job Description
Do you want to grow with us? At DXP we are
passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the
highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will
encourage and
empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the
best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
Check out our many videos to learn more! Responsibilities of the
Service Writer include, but are not limited to:
- Responding to internal and external customer inquiries regarding rotating equipment repairs and service work.
- Obtaining parts lists, serial records, IO&M manuals, etc. for our service technicians
- Checking availability of stock and shipping dates
- Quoting prices, creating orders to customer specifications and processing sales data via computer
- Assisting the Outside Sales by preparing price quotes and sourcing products
#LI-YH1
Qualifications of the
Service Writer include, but are not limited to:
- Pump/rotating equipment knowledge or mechanical aptitude a plus
- Experience with Microsoft Office products (Outlook, Word and Excel)
- Prior inside sales/customer service experience a plus
- Ability to multi-task and maintain organization in a fast-paced environment
- Must have friendly, positive, enthusiastic attitude with willingness to learn
- Must have and demonstrate a customer focus and customer driven attitude
- Must be able to work independently while functioning within a team environment
- Must have excellent oral and written communication skills
- Must be able to read and interpret manufacturer instruction manuals and equipment bill of materials
- Must be willing to learn and develop
Additional Information: Physical Demand: N/A
Working Conditions: Office/Shop
Training/Certifications: N/A
Shift Time/Overtime: Monday - Friday (6am-2:30pm)
Travel: No
Education: High School Diploma or equivalent
DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.
DXP offers a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. EOE/M/F/D/V
Job Tags
Holiday work, Flexible hours, Shift work, Monday to Friday,