Job Description

Job Description and Duties

The California Department of Social Services (CDSS) serves, aids and protects disadvantaged and vulnerable children and adults in ways that strengthen and preserve families, encourage personal responsibility and foster independence. CDSS employees are our most important resource in serving California’s most susceptible population.

The CDSS Community Care Licensing Division is currently accepting applications for a Office Technician (Typing) for the Palmdale Child Care Regional Office.

Under supervision of the Palmdale Child Care Office’s Regional Manager or designee the Office Technician (OT) (Typing) provides all clerical support to include: typing reports and correspondences, answering and screening telephone calls from the public, and gathering information for statistics. The OT(T) makes travel arrangements, prepares travel claims and monthly travel summary reports. The OT(T) processes highly confidential personnel transactions, maintains personnel files and attendance records, completes attendance reports, and employee benefit forms.

The OT(T) prepares office statistical reports including monthly workload volume, personnel and other monthly summary reports, completes billing and record keeping functions for the civil penalty system, has knowledge of office equipment, and arranges for repair/maintenance of equipment as needed. The OT(T) orders office supplies and maintains contact with department personnel, outside agencies and general public. Must be able to assist with the workload demands of the office. The OT(T) may also provide lead clerical support to a limited number of clerical staff.

The state offers comprehensive benefits including health, dental, vision, long-term care and disability insurance, as well as paid leave. Please see the Benefits section below for more details.

Please let us know how you learned about this career opportunity by taking the brief survey that follows: .

Would you like more information regarding career opportunities with the CDSS?  We’d love to hear from you!  Please contact us at Recruiter@dss.ca.gov and include the job classification and job control number in the subject line. Information about applying for a state job can be found here: .

You will find additional information about the job in the .

Working Conditions

This is an office-centered position.

Use of a computer for several hours a day which involves sitting most of the time but may include walking or standing for brief periods. Attend meetings, workshops and training associated with job duties. Work hours and schedules may vary.

The reporting location for this position is 39115 Trade Center Drive in the city of Palmdale, CA. The office is located about 5 minutes from the 14 freeway.

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is not complete. Resumes will not take the place of employment history.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

We encourage applications regardless of whether you think you meet 100% of these skills below. Please highlight your knowledge, skills, and experience related to the below desirable qualifications in your application package.

•Ability to work independently and as part of a team.
•Ability to operate various office machines.
•Possess computer skills and experience using Microsoft Office Suite, Microsoft Teams, and SharePoint.
•Ability to make simple arithmetical computations.
•Ability communicate effectively and clearly, both verbally and in writing.
•Possess strong spelling, grammar, and punctuation skills.

Benefits

TRANSPORTATION REIMBURSEMENT

• Public transit (mass transit) passes.
  • 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).
  • 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.
• Vanpool drivers and riders
  • 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.

Benefit information can be found on the website and the website.

Examination Information

Those interested in obtaining employment with any state agency must apply and compete through the state hiring and recruitment process.  

To apply for the examination for this position, click on the link below to search for the examination and follow the “How to Apply” instructions in the examination announcement:

Successful examination applicants are placed on an eligibility list.  If you already have list eligibility for this classification, you do not need to retake the examination.  Applicants should refer to their examination results or check their CalCareer account for specific list eligibility expiration dates and to re-take the examination when necessary.  For questions regarding the examination process, please contact the Examination Unit at:  Examinations@dss.ca.gov .

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  (SOQ) Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission.

Job Tags

Permanent employment, Full time, Temporary work,

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