Job Description

Company Description

Milano Jewelry is a Direct-to-Consumer retail jewelry chain with over 40 locations in the Caribbean, Mexico, and Alaska. Headquartered in the heart of the New York City Diamond District, Milano's vertical integration from manufacturing to retail brings consumers savings of duty-free shopping with high-end quality and service. The brand's direct manufacturing to retail experience cuts out the middleman, passing savings on to the final consumer.

Role Description

This is a full-time on-site Inventory Manager role located in New York, NY at Milano Jewelry. The Inventory Manager will be responsible for day-to-day inventory control, managing analytical tasks, overseeing inventory management processes, and ensuring effective communication and customer service. This individual will play a key role in ensuring the smooth flow of inventory across our retail locations, supporting sales teams, and maintaining accurate records.

Roles and Responsibilities:

Inventory Management:

• Oversee daily inventory operations to ensure stock levels are accurate and up-to-date.
• Conduct regular physical inventory counts and ensure proper reconciliation with the digital inventory system.
• Monitor inventory levels to prevent stockouts and overstocking, ensuring timely replenishment of products.
• Coordinate the receipt, inspection, and storage of jewelry products, ensuring proper handling and organization.

Data Entry & Recordkeeping:

• Accurately update and maintain inventory records in the company’s inventory management system.
• Prepare and analyze reports on inventory levels, discrepancies, and product movement.
• Track product serial numbers, SKU codes, and descriptions to ensure proper identification.

Stock Replenishment:

• Work with merchandising team to place orders for products based on sales trends and stock needs.
• Ensure that items are ordered in a timely manner to meet customer demand without exceeding budget limits.

Loss Prevention & Accuracy:

• Implement and enforce procedures for the safe storage, handling, and security of jewelry products.
• Identify and resolve discrepancies between physical and digital inventory records.

Shipping and Receiving:

• Oversee the organization and distribution of received goods to the appropriate retail locations or warehouses.
• Coordinate the return of damaged or unsold inventory to suppliers or manufacturers.

Collaboration:

• Work closely with sales, purchasing, and warehouse teams to ensure inventory flows smoothly between departments.
• Provide support to store staff in managing product availability and resolving inventory-related issues.

Process Improvement:

• Identify opportunities for process improvements within the inventory management system.
• Recommend and implement best practices for inventory control and cost optimization.

Qualifications and Skills:

• Proven experience in inventory coordination, preferably in retail or luxury goods.
• Proficiency in inventory management software and Microsoft Office Suite (Excel and Teams in particular).
• Experience with JewelMate, DiaSpark, Microsoft 365 a plus
• Strong organizational and time-management skills.
• Attention to detail and commitment to accuracy.
• Excellent communication and problem-solving abilities.
• Ability to work independently and collaboratively in a fast-paced environment.
• Familiarity with jewelry products and industry standards is a plus.

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