Job Description

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

If you're a student eager to explore the exciting world of digital innovation, Lumen is the perfect place for you. Lumen offers an excellent opportunity to broaden your knowledge, build a strong network of support, and kickstart your career. Lumen offers a fully immersive, 10-week summer internship program. Our interns demonstrate curiosity, innovation, and a passion for advancing technology. We believe that empowering our people and helping them reach their full potential is essential for the long-term success of both Lumen and our customers.

Program dates: May 30 – August 8, 2025.

Location

• This position is fully remote/ work from home OR based out of our Tempe, AZ office

Work Authorization

US work authorization required for role.

The Main Responsibilities

Lumen’s Enterprise Operations organization is looking for a DevOps Engineer Intern on our Network Transformation team. The intern will be responsible for automation of manual tasks as well as software development. You will need a high level of engagement and ability to take initiative, ask questions, learn quickly, and work in a team environment. 

Responsibilities of intern will include:

• Collaborate with senior developers on designing, developing, and testing tools for supporting the network automation infrastructure and applications.

• Effectively manage and deliver multiple projects to operational stability.

• Communicate with all stakeholders throughout a project to gain clarification of requirements, provide project status, identify gaps, identify issues, discuss schedules.

• Support existing applications and procedures.

• Write documentation to support applications and processes.

• Implement assigned projects via continuous integration/continuous deployment (CI/CD) pipelines and Agile methodology.

• Install, configure, maintain, upgrade, and troubleshoot third party software along with custom internal applications.

This is an excellent opportunity for someone who wants to gain hands-on experience working in a fast-paced environment with great opportunities for growth.

What We Look For in a Candidate

Program eligibility is contingent on the candidate’s commitment of the entire 10-week program. No exceptions will be made.

• Required qualifications
o Enrolled at a 4-year accredited college or university, reaching senior or masters level education status at the start of the internship
o Graduating August 2025 – May 2026
o Preferred fields include but not limited to: CIS, Data Engineering, Computer Engineering, or a related IT field.
o Intern must be able to work 40 hours per week during the 10-week program (May 30 – August 8, 2025)

• Proficiency and understanding of:
o Hands-on development experience with backend languages like Java and/or Python and databases such as SQL/MongoDB/Oracle. Experience with NodeJS is desirable. 
o Familiarity with web technologies such as HTML/CSS, Django, and JavaScript. (React/jQuery/Angular are desirable.) 
o Familiarity working in Windows and Linux environments, including file structures, grep, and basic shell scripting.
o Understanding of XML, JSON, and data structure fundamentals. 
o Familiarity with Agile methodology of development.
o Familiarity with code version control, git or similar.
o Ansible
o Continuous improvement mindset and the ability to analyze business processes to identify process improvements and optimization.
o Strong written and verbal communication skills

• Preferred qualifications
o Strong drive for results/solutions and taking initiative to resolve problems
o Strong Tech background and desire to learn more in the tech realm
o Ability to be resourceful and adaptable, independently and in a team environment 
o Ability to collaborate and have agility while making effective decisions
o Knowledgeable about containerization technologies like Docker/Kubernetes is desirable. 
o Flexible and adapts well to change
o Continuous improvement mindset and the ability to analyze business processes to identify process improvements and optimization
o Knowledge of networking concepts such as DNS, routing, and connectivity troubleshooting.
o Knowledge of L2/L3 networking protocols such as MPLS, BGP, 802.1q, and TCP/IP is a plus .
o Exposure to Microsoft Azure, Copilot, and Power Automate is a plus

Compensation

Internship compensation ranges depend on each individual’s level of education, geographic location, and experience/qualifications aligned to the role.

Hourly Based Pay Range:
Min: $26.00/hour
Max: $43.00/hour

What to Expect Next

After completion and submission of your application, you will be asked to participate in a virtual video interview. This on demand interview will be a way for Lumen to learn more about you and your experience as it aligns to the internship position. A separate email invitation will be sent to you (check your spam) within 6 hours of application. For continued consideration in the summer internship program, please ensure you complete the video interview within 5 business days of application.

Application & Interview Timeline:

• October – First Round Interviews with top, qualified candidates
• November - Interview panel with work team
• December - All Summer 2025 offers will be extended by end of month

Requisition #: 335079

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

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