Information Assurance Security Specialist-HYBRID Washington DC $50/hr Job at The Midtown Group, Washington DC

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  • The Midtown Group
  • Washington DC

Job Description

Job Description

Job Description

Our client is hiring an  Information Assurance and Security Specialist on a hybrid (3 days/week onsite) basis in Washington DC for $50/hr (W2).  You MUST Be a US Citizen/Green Card holder to be eligible. We CANNOT accept C2C candidates at this time.

Duties and Responsibilities:

  • Provide support of incoming requests via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
  • Provisioning and system setup for new hires.
  • Prioritize incidents and service requests according to defined processes to meet defined SLAs.
  • Use remote tools and diagnostic utilities to aid in resolving support requests.
  • Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined.
  • Installing and configuring hardware and software components throughout various network infrastructure devices.
  • Install antivirus software and ensure virus definitions are up to date.
  • Server administration via Active Directory, File & Print services, DNS, DHCP.
  • Network firewall and switch administration and maintenance.
  • Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
  • Establishing good relationships with all departments and colleagues.
  • Ensuring company safety and security standards are met.
  • Some network and server solution design and architecture.

Requirements:

  • 5 years of senior level Tech Support experience
  • 5 years of Active Directory knowledge and experience
  • Kaseya experience
  • Network firewall and switch administration and maintenance
  • Microsoft Desktop operating systems certification
  • Valid Driver's License and ability to drive to customer locations when required
  • CompTIA Net+ and/or CompTIA Security+ certifications
Company Description

Our client has a great internal culture, and they are a company you can grow with!!

Company Description

Our client has a great internal culture, and they are a company you can grow with!!

Job Tags

Remote job, 3 days per week,

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